Products & Enquiry

Where can I get more information on the items I am interested in?

Can I make pre-order?

Which currency are the items based on?

How do I get regular updates on products and videos from TFM?

Does the item come with warranty?

Orders and Delivery with TFM

When will my orders arrive for normal delivey?


How do i check the rates for local delivery or overseas shipping fees?

What happens when I am not present to receive the orders?

Can I track the delivery of my orders?

What happens when you receive a different product from your order?

Payment & Promotions

What is the available payment modes?

Can I make payment by cash on delivery?

What happens if i experience problem purchasing from the website?

How long does a promotion normally last?

What do I need to take note of when purchasing items on promotion?

Memberships & Gift Cards

How do I register for the The Fishing Marathon membership?

What is the The Fishing Marathon Reward Program

What are the perks of being a member when shopping on the website?

Are there any annual renewal fees or can I transfer membership account?

What does the TFM Gift Card consist of and what are the available types of Gift Cards?

How long is the validity of the Gift Card?